Privacy Policy
Overview
AERCONIC Inc. ("AERCONIC," "we," "us," or "our") is committed to protecting the privacy and confidentiality of information submitted through this website. This policy describes what data we collect, why we collect it, and how it is handled.
By using our website or submitting a contact request, you acknowledge and agree to the practices described in this document. Our data handling is consistent with applicable Canadian privacy legislation (PIPEDA / Law 25).
Data Collected
We collect only the minimum personal information necessary to respond to your enquiry. This includes:
| Data Point | Purpose |
|---|---|
| Full name | Identify the point of contact |
| Work email address | Respond to your submission |
| Company / organisation name | Contextualise your request |
| Phone number (optional) | Facilitate direct follow-up |
| Program context & notes | Assess technical fit and prepare a relevant response |
We do not collect payment information, government-issued identifiers, or any sensitive personal data outside of the above categories.
How We Use Data
Information collected via the contact form is used exclusively to:
- 01Respond to your engineering enquiry within 24 hours.
- 02Route your request to the appropriate technical team member.
- 03Maintain an internal record of inbound program requests.
- 04Improve the relevance of our communications with you.
We do not use your data for advertising, profiling, or any purpose unrelated to your enquiry.
Data Retention
Personal data submitted through our contact form is retained for a maximum of 24 months from the date of submission, or until you request deletion — whichever is earlier. After this period, data is permanently purged from our systems.
If a commercial engagement results from your enquiry, relevant contact information may be retained for the duration of the engagement plus 36 months, in accordance with standard commercial record-keeping obligations.
Third Parties
AERCONIC uses the following third-party services in connection with this website:
| Data Point | Purpose |
|---|---|
| Resend | Transactional email delivery for form submissions |
| Vercel | Website hosting and serverless function execution |
Each of these providers operates under their own privacy policies and data processing agreements. We do not sell, trade, or otherwise transfer your personal information to unaffiliated third parties without your consent.
Your Rights
Under applicable privacy legislation, you have the right to:
- →Request access to the personal information we hold about you.
- →Request correction of inaccurate or incomplete data.
- →Request deletion of your personal information.
- →Withdraw consent to processing at any time (where consent is the legal basis).
- →Lodge a complaint with the relevant privacy authority.
To exercise any of these rights, contact us at the address listed in the Contact section below.
Security
All data transmitted through this website is encrypted in transit using TLS 1.2 or higher. We implement administrative and technical safeguards consistent with industry best practices for handling sensitive engineering programme information.
In the event of a data breach affecting your personal information, we will notify you and the relevant authorities in accordance with applicable legislation.
Contact
For any privacy-related enquiries, requests, or complaints, contact us at:
We endeavour to respond to all privacy requests within 10 business days.